Privacy Policy for Big Sky Automation Services LLC

Last Updated: June 3, 2025

1. Introduction

Big Sky Automation Services LLC, located in Stevensville, MT, collects and processes personal and mobile data to support automated database re-engagement for HVAC businesses, Google Ads outreach, and SMS-based engagement campaigns. This policy outlines how we handle your information in compliance with A2P 10DLC requirements and industry best practices.

2. What Information We Collect

• Mobile Numbers: Phone numbers used for SMS campaigns (e.g., service reminders, opt-in messages).
• User Consent: Records of opt-ins (e.g., agreed-to Google Ads promotions, SMS campaigns).
• Service Data: Information from database re-engagement, such as HVAC maintenance history shared by clients.
• Website Interactions: Browsing data (cookies, contact forms) from our platform.

3. How We Use Your Information

Compliance-Driven Services

• SMS messages strictly for transactional/priority purposes (e.g., appointment reminders), database re-engagement, or client support.
• Data is never used for third-party marketing unless you explicitly opt-in via approved methods.

Operational Purposes

• Improving automation systems for HVAC and coaching services.
• Enhancing website functionality and Google Ads performance.

4. Data Sharing & Third Parties

We do not share mobile numbers or SMS data with third parties for marketing purposes. Mobile information is shared only with:

• Approved Service Providers:
• GoHighLevel (GHL) for SMS infrastructure (per our A2P 10DLC registration).
• Aggregators and telecom providers as required by carriers (e.g., Twilio, Plivo).
• Legal Obligations: Law enforcement or regulatory requests with proper authorization.

5. Your Rights

Opt-Out of SMS

• Reply STOP to unsubscribe from all SMS messages.
• Reply HELP for support.

Data Access/Deletion

Request copies or deletion of your data via [email protected] or your contact address.

6. A2P 10DLC Compliance

• Mobile data is used only for registered campaigns (e.g., database re-engagement, HVAC reminders).
• Consent is obtained via opt-in methods (e.g., web forms, keyword responses).
• Aggregators (GHL) handle compliance reporting and carrier requirements.